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IT Asset Management Services (ITAM)

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MBH Global’s Asset Management Services (ITAM) ensures your organisation’s IT is always up to date, secure, and working at the level your business needs. Our team of experts will work with your business to make sure all IT assets have been accounted for, deployed appropriately to the right personnel, maintained, upgraded and disposed of when the time comes.

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What is IT Asset Management?

IT Asset Management, also known as ITAM, is the process of managing the lifecycle of technology assets within an organisation, including IT, hardware and software.

Typical ITAM services include technology acquisition, deployment, maintenance, tracking, and disposal of these assets.

Asset management is crucial to businesses as it helps to manage asset usage, control costs, and ensure IT compliance and requirements. Having a robust ITAM system in place will improve security associated with the use of technology assets where data protection is of utmost concern.

Why is ITAM Important for Businesses?

There are a number of benefits of having a thorough and detailed ITAM strategy in place for your business, including:

  • Improved operations to ensure your business remains compliant and operates legally within regulatory frameworks
  • Improved security, ensuring data is protected and effectively managed
  • Reductions in costly downtime due to broken, outdated or inefficient technology
  • Cost-effective procurement throughout the lifecycle of business IT tech
  • Ability to safely and securely dispose of tech equipment, ensuring the complete destruction of secure data
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How does IT Asset Management Work?

IT Asset Management works through a series of processes and practices that are designed to help businesses effectively manage the lifecycle of IT assets within their organisation.

For ITAM to work effectively, it’s essential that multiple departments, such as IT, procurement, finance, and compliance, work together. By doing so, they help to protect the interests of the business, ensure they’re operating legally and confirm they’re taking a cost-effective approach to managing IT assets.

By working with a specialist ITAM service provider, such as MBH Global, we can help you streamline IT asset management processes in your organisation and make the entire process as simple and stress-free as possible, whilst protecting your IT budgets.

We provide a full lifecycle service and can even support your business through upgrades, even taking away your old tech and wiping it clean for repurposing and resales, which could help you fund future upgrades.

To find out how we can support your business, get in touch; we’d be happy to help.

How do MBH Global’s ITAM services work?

Our team of ITAM experts will work closely with your organisation to fully understand your needs. From here,we’ll define the exact services you need to support asset management in your business.

MBH Global’s ITAM services include:

​Inventory Management: We’ll keep track of all assets owned by your organisation. This will include computers, laptops, mobile phones, servers, networking equipment, software licences, and other IT peripherals.

​Procurement and Acquisition: When it’s time to upgrade or invest in more assets, we’ll scope out exactly what you need and manage the process of purchasing new IT assets. This means we’ll search the market for the best products, select the vendor, manage negotiations and purchase equipment.

​Deployment and Configuration: We will install and configure IT assets to ensure your team is up and running to organisational and security standards in no time.

​Maintenance and Support: To save your business from suffering from costly downtime and potential security risks, we’ll provide ongoing maintenance, updates, and support for IT assets to ensure they remain operational and secure.

​Asset Tracking and Monitoring: We can support with the monitoring and tracking of the location, usage, and performance of IT assets throughout their lifecycle.

​Licence Management: It’s important you stay on top of licensing management to ensure compliance throughout your organisation and to make sure you’re operating in accordance with vendor agreements. We can take care of all licencing agreements for you so you don’t have to worry about missing deadlines and renewals.

​Disposal and Decommissioning: When it comes to the safe and compliant disposal of your old IT assets, we can take care of this for you through our IT Asset Disposition (ITAD) service. We will ensure complete data sanitisation and destruction, ensuring tech that can not be repurposed is recycled in the most environmentally friendly way and in line with our zero landfill policy.

Repurposing and Reselling: As part of our Asset Lifecycle Management services, we can also collect, grade, wipe and resell old IT tech that can be repurposed. This is an excellent way for businesses to fund upgrades whilst being sustainably conscious and reducing e-waste.

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Why Choose MBH Global as your ITAM Provider?

  • MBH Global is a trusted provider of ITAM solutions. We genuinely care about helping our clients achieve the highest levels of technical excellence throughout their business.
  • We’re proud to be a genuine lifecycle provider, ensuring we can manage every aspect of our client’s IT infrastructure so that they can remain competitive in an ever-evolving technology landscape.
  • Our services are built around the specific needs of our clients, so if you want to know how we can support your organisation, get in touch.

Frequently Asked Questions

Technology moves quickly, so if you want to remain competitive, organisations should look at refreshing their business tech every 3-5 years. However, the true time frame depends entirely on your business requirements. Aspects that will influence tech updates include usage patterns, technology advancements within your industry, business growth priorities and budget constraints. 

By working with an IT Asset Management expert like MBH Global, we can help you create an ITAM strategy that will outline, prioritise and manage IT assets for your organisation in a timeframe that’s appropriate for your business. 

There are a number of reasons why a company would outsource ITAM to an external company such as MBH Global. Here are some of the reasons why organisations choose us: 

We’re experts in ITAM: We have a proven record of supporting organisations of all sizes. We have the expertise and capability to respond quickly and ensure all work is delivered in line with compliance regulations and comply with legal requirements. We’re one of the few providers who can provide a complete lifecycle service.

ITAM is a cost-effective solution: For growing businesses, outsourcing ITAM can be more cost-effective than hiring and training in-house staff. 

We support scalability: We have the infrastructure to support your business and can scale our services to ensure your IT can support your growth goals. We focus on technical excellence so you can focus on the success of your organisation. 

We’re at the forefront of technical innovation: We can help our clients remain competitive and ensure they have the appropriate tools, software and support to compete in an ever-evolving technical landscape. 

We’re experts in risk management: We monitor and actively manage important deadlines and renewals to ensure your IT practices remain compliant and secure.

An IT asset is any item of hardware, software, or other technology-related products that are owned or used by a business to support its operations, including:

  • Hardware: This can include computers, laptops, servers, scanners, printers, storage drives, routers, and mobile devices like smartphones and tablets.

  • Software: This can include operating systems, productivity software like Office suites and emails, enterprise applications like CRM software and enterprise resource planning (ERP) systems.

  • Digital assets: This could relate to online documents, databases and media files. 

  • Cloud storage: This covers all virtual storage services, Saas applications and PaaS services. 

  • Licences: This includes licences, subscriptions, maintenance contracts and SLAs. 

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Our Journey to B-Corp

B-Corp Certification is a way to measure a company’s transparency, accountability, and social and environmental performance. At MBH Global, we prioritise responsible tech disposal and adhere to strict data security and environmental compliance rules. Every component is repurposed, and consistent service quality is provided globally. Our triple-layered facility security, GPS-tracked vans, and expertly trained staff ensure your data is always protected.

Contact an IT Asset Management (ITAM) Expert Today