Updated 4th October 2023
Information we collect.
The legal bases for MBH Global Ltd processing personal data are primarily that the processing is required for providing our service and that the processing is carried out in MBH Global Ltd legitimate interests, which are further explained in the section “How We Use your Information We Collect” of this Policy. We may also process data upon your consent, asking for it as appropriate.
We currently collect and process the following information:
Website user stats
Any other information submitted to us via our website or directly via email.
If you contact us directly, we may receive additional information within the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
How we use your information
We use the information that we collect in a variety of ways in providing our service and operating our business, including the following:
Provide, operate, and maintain our website.
Improve, personalize, and expand our website.
Understand and analyse how you use our website.
Develop new products, services, features, and functionality.
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
Send you emails.
Find and prevent fraud.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a)Your consent. You are able to remove your consent at any time. You can do this by contacting us and requesting for your details to be deleted from our systems/databases please contact us.
(b)We have a contractual obligation. For the services offered, we have contractual obligations to retain the information to illustrate compliance with various governing bodies such as the Environment Agency, ICO, UKAS and ADISA.
Your information is securely stored.
Even if we delete your data, it may persist on a backup or archival media for legal, tax or regulatory purposes.
MBH Global Ltd follows a standard procedure of using log files.
These files log visitors when they visit websites.
All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, MBH Global Ltd uses ‘cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
DoubleClick DART Cookie
We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint please contact us via email or alternatively via post at:
MBH Global Ltd
Unit 3 The Birches Park Rd
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk